Privacy policy
A clear overview of the limited personal information DiaformRX receives and how it is handled.
Information we collect
When you submit a request, we collect the name and phone number you choose to provide. The service may also receive the country, product and page context needed to route that request. We do not ask for medical records, diagnoses, dates of birth or payment card details in this form.
How we use information
We use request details to respond to you, confirm product availability, provide regional offer information, protect the service from abuse and meet applicable operational requirements. We do not sell personal information or use it to make medical decisions.
Service providers
Hosting, database, security and form-processing providers may process information on our behalf. They are expected to use it only to provide the relevant service and maintain appropriate safeguards. Regional response teams receive only the information needed to follow up on your request.
Retention and deletion
We keep request information only for as long as it is reasonably needed for follow-up, security, dispute handling and legal obligations. You may ask for access, correction or deletion using the contact details shown on the official regional offer or the channel used for your request.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, and to receive a portable copy of certain information. You may also contact your local data protection authority. We may need to verify a request before acting on it.
Security and changes
We use reasonable technical and organisational measures to protect information, but no internet transmission can be guaranteed completely secure. We may update this policy when the service or legal requirements change and will show the new date on this page.
Last updated: 6 October 2026